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Pendampingan Penerapan Key Performance Indicators (KPI) Untuk Evaluasi Kinerja Pekerja TPST Sentiong Cimahi
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ABSTRAK
TPST Sentiong merupakan salah satu fasilitas utama pengelolaan sampah di Kota Cimahi yang sedang dalam proses pendampingan menuju serah terima pengelolaan kepada Dinas Lingkungan Hidup (DLH). Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kualitas dan profesionalisme operator di Tempat Pengolahan Sampah Terpadu (TPST) Sentiong Kota Cimahi melalui penerapan Key Performance Indicators (KPI). Sebanyak 78 operator dievaluasi menggunakan dua kategori KPI yaitu KPI Umum (Kehadiran, Lembur Jam Libur, Sakit, Izin, Tanpa Keterangan, dan Keterlambatan) dan KPI Softskill (Kesehatan, Integritas & Etika, Dinamika Tim, Sikap Kerja, dan Disiplin). Evaluasi dilakukan antara bulan Mei hingga September 2025. Hasil penilaian menunjukkan bahwa 52% operator direkomendasikan untuk dilanjutkan, 25% sangat direkomendasikan, 17% dipertimbangkan, 4% kurang direkomendasikan, dan 2% tidak direkomendasikan. Temuan ini menjadi dasar dalam proses seleksi operator yang akan direkrut sebagai pekerja tetap DLH, serta menjadi rujukan dalam peningkatan sistem manajemen SDM di TPST Sentiong.
Kata kunci: Key Performance Indicators, Operator, TPST Sentiong, Evaluasi Kinerja, Pengelolaan Sampah
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